Plaintiff attorney David Berardinelli of Santa Fe is the author of From Good Hands to Boxing Gloves, which is a book that Allstate Corp. does not want published. The book tells the story of the role of a management-consulting firm in reengineering automobile insurance claims practices at Allstate. The firm allegedly advised Allstate to using "boxing gloves" rather than "good hands" in dealing with some of its policyholders. BusinessWeek online, Business Week 05/01/2006 Read Article: Business Week
Thursday, May 11, 2006
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